Royal Essence Diffuser + Ring
LOVE SPELL JEWELLERY HOME DIFFUSER
Guaranteed 925 Sterling Silver Jewellery Surprise
Scent Description: Sweet peach blossom & bergamot are mixed with notes of musk, strawberry and apple blossom - creating an unforgettable fragrance that will entice your senses.
Royal Essence reed diffusers are designed to disperse beautiful and premium fragrance with a constant and steady bloom through the air using high quality reeds. Housed in artfully designed glass containers, they make an appealing accent for any home decor.
Each Royal Essence reed diffuser comes with a gorgeous 925 sterling silver jewel inside waiting to be revealed by you.
DIRECTIONS FOR USE
Remove the seal from the top of the bottle and insert the reeds until they are fully immersed in the fragrance. Soak reeds for about 5-10 minutes and then flip them over to allow the first dispersion. You may adjust the amount of diffused fragrance by turning the fibre reeds more or less often. We recommend flipping them over 2-3 times a week for a constantly fragrant bloom.
Weight and Dimension: Approx. 200ml in volume. Lasts up to 6 months.
*Props in the photo are not included*
*The gemstone and design of the jewellery surprise inside the product is randomised and will not necessarily match the one in the photo*
*please note a random size will be sent, if you have a preference please add it to your order notes and we will try our best to accommodate.*
In-store and Online
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Glow Cosmetics will only accept refunds if the product is faulty, it is not the product advertised by Glow Cosmetics or the consumer has had a medical reaction to such products.
Glow Cosmetics will not accept refunds if the customer has had a change of mind. However, after assessing your request, you may be eligible for a gift voucher of the same value.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you paid for your order using Afterpay, first contact us at devonport@glowcosmetics.com.au, and then Afterpay directly if necessary.
If you’ve done all of this and you still have not received your refund yet, please contact us at devonport@glowcosmetics.com.au.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at devonport@glowcosmetics.com.au.
Shipping
To return your product, mail the parcel to: PO Box 909 Burnie Tasmania AU 7320. Addressed to Glow Cosmetics Warehouse.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
